Training Products and Services

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Service Delivery Management Framework

 

Service Delivery Management Framework – Full Course Curriculum (Starting at $6,499.99 USD per employee)

  • Process Automation Component (Beginner/Intermediate or Advanced)
  • Customer Experience Component
  • Social Media for Business Component

Service Delivery Management Framework – Customer Experience Management (Starting at $4,499.99 USD per employee)

  • Process Automation Component (Beginner/Intermediate or Advanced)
  • Customer Experience Component

Service Delivery Management Framework – Social Media for Business (Starting at $4,499.99 USD per employee)

  • Process Automation Component (Beginner/Intermediate or Advanced)
  • Social Media for Business Component

Service Delivery Management Framework – Business and Service Delivery Management (Starting at $4,499.99 USD per employee)

  • Customer Experience Component
  • Social Media for Business Component

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Customer Service Fundamentals

 

Customer Experience Fundamentals (Starting at $3,999.99  USD per employee)


One of the key pillars of our Service Delivery Management Framework is Customer Service and the execution of a customer centric experience both for your staff and your clients.

  

With that in mind, Competitive Computing Consultants Inc. has developed a two-module training curriculum focused on developing an organization dedicated to building and fostering customer service and experience excellence. 

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